Delivery Information

2022 Christmas Royal Mail Strike Action – during the current circumstances we ask for your patience with deliveries – orders are packed within 24 hours of receiving the order ( except at weekends) and collected by Parcelforce, strikes permitting. We are aware that there have been many delays with deliveries and we want to apologise for a situation which is sadly out of our hands.

There is a 6 jar minimum order.

The maximum order which can be placed is 24 jars. Should you wish to purchase more than 24 jars please contact us directly on 01270 250710.

Postage & Packing

We currently only deliver to UK mainland addresses. For shipping to Northern Ireland, The Highlands and Islands please contact us to obtain a quotation. Delivery charges within the United Kingdom, (excluding the Highlands & Islands and Northern Ireland) are :

  • For 6-24 jars £5.95 – 3-5 working days
  • Express delivery is £7.99 – 1-2 working days, if ordered before 12pm Mon- Fri

We cannot deliver to P.O. Boxes. All orders are despatched via Parcel Force.

Do you deliver overseas?

Due to post Brexit regulations, plus the extremely high cost of international shipping we are unable to send orders to consumers worldwide.  Below are a few suggestions of international websites that sell a selection of Mrs Darlington’s Preserves:

EU – https://www.british-shopping.eu/ .

USA –   https://www.worldmarket.com/

https://www.britishfoodshop.com/

Western Canada   – https://www.celtictreasurechest.com

Eastern Canada – https://blightys.com

Hong Kong –  https://online.citysuper.com.hk/?utm_so

New Zealand   –  https://www.dantesfinefoods.co.nz/shop/

Australia  – https://www.rawmaterials.com.au/

Returns information

What happens if I need to return a product?

If any product reaches you in less than perfect condition, please call us on 01270 250710 to arrange a replacement and return of the product if necessary.

Inaccurate Address Information

All attempts will be made to deliver to the address and postcode as you have entered it. Darlington & Daughters are unable to accept liability for late or failed delivery due to incorrect or inaccurate information.