Delivery Information

Covid 19 – during the current circumstances we ask for your patience with deliveries – orders are sent out within 24 hours of receiving the order ( except at weekends). Parcelforce have notified us that they have a huge backlog and there have been delays in some of their deliveries. Please accept our apologies if this is the case.

There is a 6 jar minimum order.

The maximum order which can be placed is 24 jars. Should you wish to purchase more than 24 jars please contact us directly on 01270 250710.

Postage & Packing

We currently only deliver to UK mainland addresses. For shipping to Northern Ireland, The Highlands and Islands please contact us to obtain a quotation. Delivery charges within the United Kingdom, (excluding the Highlands & Islands and Northern Ireland) are :

  • For 6-24 jars £5.95 – 3-5 working days
  • Express delivery is £7.99 – 1-2 working days, if ordered before 12pm Mon- Fri

We cannot deliver to P.O. Boxes. All orders are despatched via Parcel Force.

Do you deliver overseas?

Unfortunately during the coronavirus crisis we can not deliver overseas. We apologise for any inconvenience and disappointment this may cause. We hope that in the future we will be able to resume delivering overseas.

Returns information

What happens if I need to return a product?

If any product reaches you in less than perfect condition, please call us on 01270 250710 to arrange a replacement and return of the product if necessary.

Inaccurate Address Information

All attempts will be made to deliver to the address and postcode as you have entered it. Darlington & Daughters are unable to accept liability for late or failed delivery due to incorrect or inaccurate information.